Frequently
asked
questions

In a rapidly evolving world, we encounter new challenges, particularly in the realm of cyber security. To address common inquiries, we have provided a selection of frequently asked questions below. If you don't find the answer you're seeking, please don't hesitate to reach out to us. We are more than happy to help.

What’s the difference between a vulnerability assessment and a penetration test?

A vulnerability assessment identifies if an organisation’s systems/applications have potential known security vulnerabilities. It involves one or more automated vulnerability scans, followed by a prioritised list of the vulnerabilities found, the severity and generic remediation advice. Scanning software is limited to identifying only vulnerabilities it has signatures for (such as out-of-date software updates, incomplete deployment of security software etc.). It cannot consider business logic or find unknown vulnerabilities. Scans include networks, web applications, source code and ASV for PCI DSS.

A penetration test has a much greater potential breadth of scope and depth than a vulnerability assessment. It should only be conducted by certified cybersecurity professionals who use their experience and technical abilities to mimic multiple types of attacks used by a cybercriminal, targeting both known and unknown vulnerabilities. Unlike a vulnerability scan, where identified vulnerabilities are not exploited, in a penetration test, the tester will modify their approach to provide proof of exposure through exploitation to gain access to the security systems or stored sensitive information that a malicious attack could compromise.

What is the penetration testing process?

There is no standard answer for the time it takes to conduct a penetration test and the size and complexity of the environment (attack surface) to be tested – the scope of the work to be undertaken. An app or small environment can be completed in a few days, but a large, complex environment can take weeks.
A reputable penetration testing provider understands the time constraints that face organisations and will have a process to deliver your penetration testing project efficiently and cost-effectively to provide maximum value.

How much does penetration testing cost?

There is no universal price for a penetration test; if you are presented with a generic price, it should serve as a red flag not to proceed with that provider.

A good quality provider will provide a free consultation to understand your organisation’s aims and objectives and determine a high-level threat model (to understand the full scope of work) before giving a quote.

Why does my company need to do penetration tests?

Penetration testing demonstrates reasonable efforts made to test the integrity of your business infrastructure and applications. It shows your company has protected confidential and sensitive business data from regulators such as ASIC or AUSTRAC.

With new legislation passing in Australia, businesses must demonstrate they have regularly checked their systems are compliant with the industry standards. Checks have been made to ensure no vulnerabilities that attackers can efficiently utilise.

How do you select a penetration testing provider?

With many providers to choose from, it is essential to do your research to ensure that your chosen penetration testing provider is proven, reliable and professional beyond reproach.

You will rely on them to interrogate your business systems and use complex tools to test your IT network thoroughly.

If the provider lacks knowledge and experience applying their tools to diverse IT environments, you may waste your money and fail to see results. Your IT environment could be damaged, changed or taken down if penetration testing tools are not appropriately configured for your specific environment.

How often should you conduct penetration testing?

Including regular penetration testing in your ongoing cybersecurity and information security management program is the best approach. After all, the cybersecurity landscape is ever-evolving. Compliance requirements mandate regular penetration testing – for example, PCI DSS compliance requires penetration testing at least annually or during infrastructure and application modifications and upgrades that constitute a significant change to the environment. Often, organisations aim to meet only the minimum requirements to achieve compliance – and believe themselves to be secure. This is a dangerous mindset.

The best practice approach is to work with your provider to conduct an organisation-wide risk assessment to determine your organisation’s level of risk. You can then develop a cybersecurity program that employs an agile approach, using the tools at your IT department’s disposal and your provider’s (such as vulnerability assessments and penetration testing) to measure and evolve the security of your networks, applications and employees to maintain a strong defence against cyber attack.

How do we prepare for a penetration test?

There is no need for anything special to prepare for a penetration test concerning how security controls are managed daily. Remember that a penetration test is a point in time review of the environment.

The test will assess the security posture at that particular point in time. For example, if patches are deployed every Wednesday, there is no need to change this behaviour to accommodate the penetration test. If the network penetration test results determine this process requires attention, then that would be the appropriate time to adjust.

Do you supply software, hardware or remediation services?

No. We work with many IT-managed service providers and can recommend a provider that we feel would best suit your needs.

Are you CREST accredited?

Yes. Siege Cyber is a CREST accredited company for penetration testing. CREST accredits companies and certifies individuals separately, and it does so by discipline, so accreditation is always worth checking against the specific service you are buying. Ours can be verified directly on the CREST register of approved companies rather than taken on our word.

Do you help with ISO 27001 and SOC 2 certification?

Yes, and it is the other half of what we do. Our CERTIFY ISO 27001 and CERTIFY SOC 2 packages cover the readiness work, the evidence, the internal audit and the liaison with the certification body or auditor, on a fixed scope and a fixed price.

If you are not ready for a packaged engagement, our ISO 27001 and SOC 2 consulting pages set out the individual pieces.

How long does ISO 27001 certification take?

It depends on scope and on how much is already in place, so anyone quoting a fixed number without asking about either is guessing. The work runs in a predictable order: a gap analysis against the standard, remediation of what the gap analysis finds, the ISMS documentation and risk assessment, an internal audit, then the certification body’s Stage 1 and Stage 2 audits.

The single biggest lever on both time and cost is scope. Certifying one product and the team that builds it is a very different piece of work from certifying an entire company.

Once granted, certification runs on a three year cycle with annual surveillance audits, so it is an ongoing commitment rather than a one-off project.

Is the Essential Eight mandatory for my business?

It depends who is asking. Maturity Level 2 is mandatory for non-corporate Commonwealth entities under the Protective Security Policy Framework. State government requirements vary, and in Queensland IS18:2018 requires departments to meet the Essential Eight alongside an ISO 27001 based ISMS.

For private business the Essential Eight is not mandatory in law, but it increasingly arrives through the back door in government and enterprise supply chain contracts.

One thing worth knowing before you measure yourself: your maturity level is the lowest of the eight strategies, not the average. Seven at Level 2 and one at Level 0 is a Level 0 organisation. Our Essential 8 gap analysis reports against each strategy separately for exactly that reason.