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Reporting Cyber Crime in Australia: Who to Contact and How to Take Action

Reporting Cyber Crime in Australia: Who to Contact and How to Take Action

In a rapidly evolving digital landscape, cybercrime has become an ever-present threat. From identity theft to online scams, Australians are increasingly falling victim to cybercriminals. If you find yourself in this unfortunate situation, it’s important to know who to contact and how to take action. In this article, we will guide you through the process of reporting cybercrime in Australia.

When it comes to reporting cybercrime, the first step is to contact the appropriate authorities. In Australia, you can report cybercrime to the Australian Cyber Security Centre (ACSC) or your local police station. They have dedicated teams that specialise in investigating and combating cybercrime.

To ensure a swift and effective response, be prepared to provide as much information as possible about the incident. This includes details such as the nature of the cybercrime, any evidence you may have, and the impact it has had on you or your business.

Taking action against cybercrime not only helps protect yourself, but also contributes to creating a safer online environment for everyone. So, if you or someone you know has fallen victim to cybercrime, don’t hesitate to report it and take a stand against these digital threats.

Types of cybercrime

Cybercrime encompasses a wide range of illegal activities that are conducted online. Understanding the different types of cybercrime can help you identify if you have been a victim and determine the appropriate course of action. Some common types of cybercrime include:

1. Identity Theft: This occurs when someone steals your personal information, such as your name, address, or social security number, with the intention of using it for fraudulent purposes.

2. Online Scams: Online scams are designed to trick individuals into providing sensitive information or making financial transactions under false pretenses. These scams can take various forms, such as phishing emails, fake websites, or fraudulent online marketplaces.

3. Cyberbullying: Cyberbullying involves the use of technology to harass, intimidate, or threaten individuals. This can occur through social media platforms, instant messaging apps, or email.

4. Malware Attacks: Malware refers to malicious software that is designed to gain unauthorised access to computer systems, steal data, or disrupt computer operations.

The importance of reporting cybercrime

Reporting cybercrime is crucial for several reasons. Firstly, it helps law enforcement agencies track and investigate cybercriminals, increasing the chances of apprehending and prosecuting them. By reporting cybercrime, you are not only seeking justice for yourself but also contributing to the overall safety and security of the online community.

Secondly, reporting cybercrime allows authorities to gather data and identify trends. This information is essential for developing strategies to prevent future cyber attacks and protect individuals and businesses from falling victim to similar crimes.

Lastly, reporting cybercrime can help you recover any losses you may have incurred. By providing detailed information about the incident, authorities can assist in the recovery of stolen funds or assets.

Who to contact for reporting cybercrime in Australia – Australian Cyber Security Centre (ACSC)

When it comes to reporting cybercrime in Australia, the Australian Cyber Security Centre (ACSC) is the primary agency responsible for receiving and investigating such reports. The ACSC works closely with law enforcement agencies, industry partners, and international counterparts to combat cyber threats.

To report cybercrime to the ACSC, you can visit their website or contact their 24/7 hotline. The ACSC has a dedicated team of experts who specialise in investigating cybercrime incidents. They will guide you through the reporting process and provide support and advice on how to mitigate the impact of the cyber attack.

How to report cybercrime to the ACSC

When reporting cybercrime to the ACSC, it’s essential to provide as much information as possible about the incident. This includes:

1. Incident Details: Describe the nature of the cybercrime, including the type of attack and any specific details or indicators you have noticed.

2. Evidence: If you have any evidence related to the cybercrime, such as screenshots, email communications, or suspicious files, make sure to provide them to the ACSC. This evidence can assist in the investigation process.

3. Impact: Explain how the cybercrime has affected you or your business. This can include financial losses, reputational damage, or any other negative consequences.

By providing comprehensive information, you can help the ACSC understand the scope and severity of the cybercrime, enabling them to take appropriate action.

Other organisations to contact for reporting cybercrime in Australia – Australian Federal Police (AFP) and Scamwatch

While the ACSC is the primary agency for reporting cybercrime in Australia, there are other organisations you can contact depending on the nature of the incident. The Australian Federal Police (AFP) also investigates cybercrime cases and works closely with the ACSC.

Additionally, if you have fallen victim to an online scam, you can report it to Scamwatch, which is run by the Australian Competition and Consumer Commission (ACCC). Scamwatch collects and analyses scam reports to provide information and advice to the public, as well as to track and disrupt scam networks.

Tips for gathering evidence and documenting cybercrime incidents

When you become a victim of cybercrime, it’s crucial to gather and document as much evidence as possible. This evidence will not only support your case when reporting to the authorities but also help in any potential legal proceedings. Here are some tips for gathering evidence:

1. Collect Screenshots: Take screenshots of any suspicious emails, messages, or websites that are related to the cybercrime. These screenshots can serve as evidence of the fraudulent activity.

2. Preserve Digital Evidence: If you discover any suspicious files or programs on your computer, make sure to preserve them. Do not modify or delete any files, as they may contain valuable evidence.

3. Keep a Record: Maintain a detailed record of the incident, including dates, times, and descriptions of any unusual activities or interactions. This record will help you recall important information when reporting and provide a timeline of events.

Steps to take after reporting cybercrime

After reporting cybercrime to the appropriate authorities, there are several steps you can take to mitigate the impact and prevent future incidents:

1. Secure Your Accounts: Change your passwords for all online accounts and enable two-factor authentication where possible. This will help protect your accounts from unauthorised access.

2. Update Your Security Software: Ensure that your computer and devices have up-to-date antivirus and anti-malware software installed. Regularly update this software to stay protected against the latest threats.

3. Educate Yourself: Stay informed about the latest cyber threats and scams. Educate yourself and your employees about best practices for online security, such as avoiding suspicious links or attachments and being cautious with sharing personal information.


In today’s digital world, cybercrime has become a significant concern for individuals and businesses alike. Reporting cybercrime is essential for combating these threats and ensuring the safety and security of the online community. By knowing who to contact and how to take action, you can play a vital role in preventing cybercriminals from causing further harm. Remember, reporting cybercrime not only protects yourself but also contributes to creating a safer online environment for everyone.